Who are we?
Glad to meet you! We are MakhoFit. Our mission is to give our customers the chance to buy high-quality products, all from one place. Our goal is to ensure that everyone has access to safe, reliable, and innovative products, for a price that will leave you jumping with joy and of a quality that won’t leave you wishing for more!
What are the shipping and delivery times?
We ship directly from multiple warehouses as soon as the order is processed.
If we are experiencing a high volume of orders, shipments may be delayed by a couple of days. Therefore, please allow additional days in transit for delivery. In rare cases, if there is a significant delay in the shipment of your order, we will contact you via email or telephone. Delivery time usually takes 7-21 business days.
How can I track my package?
When you make an order, you will automatically receive a tracking number for your order and information about what carrier is transporting it. You can then take this number to the carrier’s website and enter it to locate your package.
What happens if the estimated delivery time passed and I still did not receive my order?
Please contact us with your order number ASAP so that we can check and boost the delivery process. You can use the Contact Us page.
What do I do if my product arrives damaged?
If you receive damaged merchandise, please take a picture and email us the picture at contact@makhofit.com right away. We will only replace damaged goods within 48 hours of receiving your order.
Can I return my product for a refund?
At MakhoFit, your satisfaction is our priority, and we are committed to offering high-quality health and fitness products and apparel to help you achieve your wellness goals. Please note that all sales are final, and we do not accept returns or exchanges. This policy ensures we maintain the highest standards of hygiene and product integrity.